Despite complying with several standards and rules for emailing members, sometimes depending on who you use as an email provider you may not receive a Tipstrr's emails. This can include the following email types:

  • Signup emails
  • Forgot password emails
  • Tip notification emails
  • Direct emails from the Tipstrr

If you experience problems receiving email from our services you can mark us as a safe sender to make sure that emails get to your inbox and not into your spam folder (or worse never appear at all). Look below for help with regards to specific email service providers e.g. Gmail, Yahoo, Hotmail etc.

AOL WebMail

  • Open the email.
  • Click on the Tipstrr's name and email address e.g. noreply@tipstrr.com.
  • Click "Add to Address Book" in the window that appears.
  • Enter any additional information.
  • Click Save. 

Gmail

  • Select contacts from the options on the left side of the Gmail Inbox.
  • Select Create Contact on the top menu.
  • Enter the Tipstrr's email address e.g. noreply@tipstrr.com in the primary email box.
  • Select Save.

If an email from Tipstrr is in the Spam folder, you can mark it "Not Spam" to whitelist it.

Outlook.com (Formerly Hotmail)

  • Open your Outlook mailbox.
  • Select Options from the top right (next to the question mark).
  • Select More options > Safe and blocked senders (under Preventing junk email) > Safe senders.
  • In the space provided, enter the Tipstrr email e.g. noreply@tipstrr.com.
    Example: You can either enter a specific email address or use *xxxxx.com or @xxxxx.com to whitelist the domain (replace the xxxxx with the domain name e.g. tipstrr.com). 
  • Select Add to list. 
  • Ensure the safe mailing lists box has the address you entered, and select OK.

Yahoo

In Yahoo Mail, your contacts list is your whitelist. To add the From Address to your Yahoo Contacts: 

  • Open your Yahoo mailbox.
  • Click the address book icon under the Yahoo! Mail logo. When you roll your mouse over it, it will say Contacts.
  • Click "New Contact".
  • Fill in the fields of your Contact including the Tipstrr's email e.g. noreply@tipstrr.com
  • Click Save.